Mortgage Settlement Monitor Wants To Hear Your Gripes, But Don’t Expect A Helping Hand
Have a complaint about the bank managing your home loan? Joseph Smith, the former North Carolina banking commissioner charged with enforcing the national mortgage settlement, would like to hear it.
On Thursday, Smith announced the launch of an online tool for attorneys and other advocates to report their clients’ mortgage servicing complaints. There is also a tool for homeowners to lodge a complaint directly.
“This allows me, as monitor, to hear complaints and learn more about advocates’ impressions of how the settlement is working,” he said. “Although I’ll extensively review reports and monitoring from the banks and my own team of auditors, it is still critical for me to receive information from the heart of each community this settlement serves.”
While filing a grievance may help the settlement’s top enforcer keep an eye on the banks — Bank of America, Wells Fargo, Citigroup, JPMorgan Chase and Ally Financial — Smith does not have the power to investigate individual complaints or help homeowners. This speaks to the limitations of the mortgage settlement, which expires in three years and was never intended to give individual homeowners an opportunity to have their appeals for help directly heard.
Rest here…
Attorneys / advocates log complaint here…
Homeowners go here…
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The Administration has allowed the O.C.C., the banks, the consultants commit the embezzlement of more than 90 billion dollars. They have set an example for our children that it is acceptable to perform FRAUD. SAD.
I want to know where I can go to get help with the loss of my house and downpayment of $100,000. All web sites and refund settlements are for foreclosures only. I was a victim of the fraudulant loans in the year 2004, and had to short sale my house in 2009. Why is there no help offered to people that lost all their downpayment money, years of paying on fraudulant loans, and loss of house????
proseway certainly makes a valid point. Do these reviewing entities, attorneys general, courts, bloggers and other do-gooders really need more horror stories to convince them that a massive fraud has been perpetrated on homeowners? I think not. What is missing here is affirmative action to curtail and stop the scam. Yet the media refuses to report the real facts and only announces the occasional (and meaningless) plans that are floated out every month or so….. and never heard again. When do we stop dancing around the real issue of placing blame for this on the perpetrators. Then we can figure out if it is even possible to compensate the damaged homeowners. And this cannot be done with reviews, settlement funds and banks indicating such nonsense as their effort to help homeowners under water ( But not if your loan is with Fannie or Freddie). All that does is buy more time for the lenders to prevail.This whole mess is an insult to our common values and sense. And last, but certainly not least, when do our courts actually begin doing the right thing?
OMG….so sick and tired of being asked by bloggers, activists, lawyers, etc to share the pain and tell our stories. For what? So they can write an article about you? We all have read the foreclosure horror stories, but if you have a disease or have lost a limb to go along with your story then you might get some media coverage and quite possibly a modification. You might even really luck out and get a bunch of doers to write to a bank CEO for you. In my opinion, stop sharing your pain with these a**holes. This article clearly says they can’t help you or get involved in your matter. Don’t waste your time.