Office of Mortgage Settlement Oversight – Continued Progress: A Report from the Monitor of the National Mortgage Settlement

This progress report is my second as Monitor under the national mortgage servicing settlement. Like the report I released in August, this is not required by the settlement; the first required Monitor Report will be submitted to the United States District Court for the District of Columbia in the second quarter of 2013. Rather, this report is intended to inform readers about the steps the banks have taken to implement the settlement and my progress in its oversight. The report includes:

• Information about the relief distributed to consumers under the settlement between March 1, 2012 and September 30, 2012.
• An update on the implementation of the servicing standards, or reforms, set forth in the settlement and the metrics, or tests, I will use to assess compliance.
• A review of the complaints that have been submitted to me from professionals and consumers across the nation.
• An updated timeline for future reports and milestones (see Appendix I).

As was the case with my prior report, the consumer relief activities discussed in this report represent gross dollars that have not been subject to calculation under the crediting formulas in the settlement agreement. Therefore, the $26.11 billion in cumulative consumer relief reported here cannot be used to measure progress toward the $20 billion obligation in the settlement. As also was outlined in my first report, neither I nor the professionals working with me have confirmed these figures. No credit will be awarded to a servicer until I, as Monitor, am satisfied that the servicer has met its obligations.

Since my last report, I have met with consumer housing counselors and other professionals around the country. These meetings have reinforced my strong view that market feedback is critical to the success of the settlement. Information from the marketplace provides an up-to-the-minute understanding of the experiences that distressed borrowers and their representatives are having with the servicers. I continue to welcome reports of servicer performance regarding the implementation of the servicing standards and consumer relief or other observations from the marketplace.

I hope that this report, like the report that preceded it, will inform the public discussion of the settlement and the future of the housing market.

Sincerely,

Joseph A. Smith

Full report below…

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4closureFraud.org

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Office of Mortgage Settlement Oversight – Continued Progress: A Report from the Monitor of the National Mortgage Settlement