We paid our payments on time for nearly 2 years, when I noticed we were being re-billed for escrow funds. I called several times monthly to EMC to get the situation rectified and made my payments over the phone with SPECIFIC instructions that our payments were to be applied to the interest on the loan as per our closing documents. Didn’t know this then, but I sure do now…………EMC was putting our payments where ever they felt necessary: partial $ to escrow, some $ to suspense accout, some $ to admin fees, very little to the actual loan itself.

A few days prior to Christmas in 2008, I had a process server sitting in my driveway when I got home from work. I took 1/2 day off the next day to call EMC. As per the legally recorded conversation with EMC that day, it was stated that YES – EMC did have all proper documentation PRIOR to our closing proving that we had insurance and proof that our insurance was paid at closing. EMC even faxed to me all the documents they had on file showing when they received them and from whom.

However, it was also stated by that representative that EMC paid the insurance just a few hours after they opened the work order. NOBODY contacted us, the mortgage broker, the title closing company or our insurance broker to verify if we did or did not have insurance in place. EMC simply opened the work order and cut a check for it. No questions asked.

It’s it funny (sarcasm) how they just pay policies out of the kindness of their hearts to help homeowners? NOT.

Guess where that stunt got us………….Yep – that’s right – been fighting them hard for more than 3 years now.