Ohio | Attorney General DeWine and Ohio Department of Commerce Announce Settlement with Carrington Mortgage Services

Attorney General DeWine and Ohio Department of Commerce Announce Settlement with Carrington Mortgage Services


(COLUMBUS, Ohio) – Ohio Attorney General Mike DeWine and Ohio Department of Commerce Director David Goodman today announced an assurance of voluntary compliance (AVC) with Carrington Mortgage Services, LLC to resolve a 2009 lawsuit and to provide relief to Ohio homeowners facing foreclosure.

“This agreement will help Ohioans obtain affordable modifications to allow them to stay in their homes,” Attorney General DeWine said. “We are pleased that Carrington Mortgage Services has worked with our Office and is committed to helping Ohio homeowners avoid foreclosure.”

Ohio Department of Commerce Director Goodman recognized, “Ohio consumers benefit from mortgage servicers that work proactively to avoid foreclosures.  This settlement will allow Ohio homeowners to benefit from higher standards of customer service and responsiveness.  The benefits of this agreement multiply.  Working with homeowners to modify loans instead of foreclosure is a value to the neighborhood and beyond.  Empty, unattended homes are not good for a community.”

The Attorney General, the Ohio Department of Commerce and Carrington Mortgage Services agreed to mortgage servicing standards that will apply to all Carrington Mortgage Services-serviced Ohio loans. The servicing standards include:

  • Borrowers who complete a loan modification application will be assigned a single point of contact with Carrington Mortgage Services.
  • Carrington Mortgage Services will implement a specific timeline for all loan modification requests.
  • Carrington Mortgage Services will temporarily suspend foreclosures when a borrower completes a loan modification application and will implement an internal review process for denied loan modifications.

Carrington Mortgage Services also has agreed to provide loan modifications or other relief to 60 Ohio homeowners who had obtained their loans from a non-Carrington Mortgage Services lender, the servicing rights for which Carrington Mortgage Services acquired in 2007. Prior to the AVC, Carrington Mortgage Services had entered into modifications with 31 of those homeowners, and under the AVC, Carrington Mortgage Services has agreed to provide modifications or other relief to the other 29.

The AVC ends litigation that the Ohio Attorney General’s Office and the Ohio Department of Commerce filed against Carrington Mortgage Services in Franklin County on July 31, 2009. Carrington Mortgage Services admits to no wrongdoing or liability as part of the AVC.

Ohioans facing foreclosure should contact Save the Dream Ohio at 1-888-404-4674 or www.SavetheDream.ohio.gov. Save the Dream Ohio is a state program that provides free housing counseling and direct referrals for free legal assistance to Ohio homeowners.


Signed agreement below…




Carrington Mortgage Services Signed Agreement

4 Responses to “Ohio | Attorney General DeWine and Ohio Department of Commerce Announce Settlement with Carrington Mortgage Services”
  1. Readdocs says:

    Boy, that’s pulling the wool right over the eyes of the rubes. If the service company does not possess, hold or own the note, they cannot do a modification. There lies a problem, they won’t own up to they don’t have or own the note so they can’t do a modification either. Then again if they own up, they also cannot accept payments under guarantee of a clean title because they don’t know if the note even exists. Which means they cannot foreclose or resale that property. Nice corner they’ve painted themselves and everyone else into.

  2. Pamela says:

    Sounds goo but lets put it to work and see how it goes.I think were all of the same opinion we ddon’t believe it till we see it and it has to work.More importantly for everyone and not just a chosen few.Aside from that this is one servicer only and does not cover the rest of the pretender lenders.Keep in mind when you modify you are giving them a achance to legal the paper work.You might just be better off taking them to court.

  3. JZ says:

    savethedram.ohio.gov!!!!!!!!!! is MAJOR BULL****. Don’t opine for that dysfunctional pseudo assistance program. Find 5 people it has helped and you win a car.

    • tom petrovsky says:

      Pamela, Readdocs is exactly right. Modifications of any kind are a total scam also. The banks
      do not own the debt or have possession of the note, nor have they ever. Therefore they haven,t
      any authority to foreclose, modify a loan or even step foot on your lawn. The house is paid for via
      mortgage backed securities that were put up in advance by investors (pension funds,savings etc.)
      our money!!! it’s illegal, and I am so sick of hearing the word ( home mod) as a remedy I could scream.

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