HENDERSON, Nv. — Imagine coming home and finding out your key no longer works and some of the things in your house are gone. That’s what one Henderson man says happen to him, and like other reports in recent days, the homeowner says it’s because of a mix up by a real estate agent securing a foreclosed home.
Vincent Marrero called 8 News Now after watching reports of a foreclosure mix-up. He says the very same thing happened to him, but the good news in his case is not everything was taken.
“It was violating because they broke into the unit illegally and took things that they claim they didn’t,” he said.
His ordeal started nearly two weeks ago when got a letter with a set of keys at his primary residence. “It was from a real estate agent in Las Vegas claiming she came to secure a foreclosed unit and by mistake secured my unit,” he said.
A letter from the agent to Marrero admits the mistake, explaining the error in unit numbers. But it also states everything inside the condo should be intact, but that’s not what Marrero found when he arrived home. “I came into the dining room area, I could not believe that the dining room table and three of the four chairs were missing,” he said.
More than that, Marrero says dishes and DVD’s were missing, among other things. “Took a quick peek around and noticed that the guest TV was missing from the nightstand,” he said. “Mortifying to come home to your unit and find that you’re locked out of it and some of you stuff is missing,” he said.
In a filed police report, the real estate agent’s son and the locksmith claim they didn’t take anything. Both were at the home during changing the locks.
“The lights are on, the TV is serviced, it’s fully furnished. How do you make a mistake like that when typically a foreclosure is vacant unit,” said Marrero.
He’s now looking to recoup the cost of what all was stolen. “They need to be held accountable because they are violating families and your property and it’s unacceptable,” he said.
Marrero says he is talking with his attorney and has spoken to the real estate agent. He says the agent said they would only pay for the repair to the door because of the re-key, but claims nothing was taken.
The agent hung up on 8 News Now when we tried to contact her. We called back and left a message, but did not get a call back.
Police say this case is pretty much closed and charges will not be filed. Police say that’s because there wasn’t enough probable cause. But also believe this is now a civil matter.