“Home owners beware! This property is being robbed while authorities watch.”
Bank admits error after couple claims home was illegally taken
Some excerpts from the report…
EFFINGHAM — A major Wall Street bank is apologizing to a Maine couple who allege that the bank wrongfully claimed ownership of their second home on Green Mountain Road in Effingham. But the apology rings hollow for the Drew family.
The bank, which was apparently under the impression it owned the mortgage on the Drew house, sent a contractor to maintain the property.
“We apologize for the error and have reached out to the homeowner to resolve the issue,” said Chase spokesman Michael Fusco to The Conway Daily Sun on Wednesday.
Fuscos’ written statement doesn’t specifically state what the error was or how it happened.
The Drews aren’t impressed with Chase’s admission of an error. As of Wednesday afternoon, Chase still hadn’t explained itself to them. Bank employees told the Drews that a representative named Michelle would be in contact with them when the bank’s investigation is complete.
“We are pleased with the fact that Chase admits fault; however, our stance is that they initiated contact with no resolve,” stated Travis and Paula Drew in an e-mail. “We have been told of the great mistake they made but must wait for further information. Why did they initiate contact when they weren’t really ready to speak with us? This is unacceptable.”
The Drews’ plight begins on Oct. 22, when Paula Drew’s parents, John and Donna Rico, told the Drews about notes that appeared on the door of the little red house.
The notes stated that the property was managed by Chase Property Preservation and that a company called LPS Field Services had found the property to be vacant or abandoned and that the mortgage holder (Chase) had the right to have the home secured and winterized.
The notes shocked the Drews who weren’t even Chase customers. The property at 529 Green Mountain Road didn’t even have a mortgage. The Drews said they were initially frustrated with what they felt was law enforcement’s slow response to their pleas for help.
“This whole thing baffles me as to how it was able to go so far without notification to anyone and that it was allowed to continue after the authorities responded,” said Travis Drew.
This led Travis Drew to spray paint a message in bright orange letters on the roof of the little red house that read: “Home owners beware! This property is being robbed while authorities watch.”
An Effingham police officer observed a contractor removing the Drew’s property but the officer didn’t ask for more identification than a business card. A sheriff’s deputy didn’t fill out a burglary report as requested, said the Drews.
Full story here…