Bank of America, Wells Fargo top list of consumer complaints
Bank of America Corp. and Wells Fargo & Co. have garnered by far the most complaints from consumers in D.C., Maryland and Virginia, according to newly public data from the Consumer Financial Protection Bureau.
The financial complaints database, just recently made searchable by state, goes back to Nov. 30, 2011. It shows 8,150 complaints filed since then by consumers in the region.
Charlotte, N.C.-based Bank of America received 20 percent of them, and San Francisco-based Wells Fargo got 14 percent.
They were distantly followed by New York-based Citigroup Inc. (6.7 percent), McLean-based Capital One Financial Corp. (6.4 percent) and New York-based JPMorgan Chase & Co. (6.3 percent).
While the housing market may have roared back to life, mortgages are still causing consumers around here plenty of pain, the database shows.