State of Nevada vs Bank of America – Nevada Attorney General Sues Bank of America for Deceiving Homeowners


Las Vegas: Attorney General Catherine Cortez Masto announced today that her office is filing a lawsuit against Bank of America Corporation, N.A., BAC Home Loans Servicing, LP, Recon Trust Company (“Bank of America”) for engaging in deceptive trade practices against Nevada homeowners.

The lawsuit, filed in the Eighth Judicial District of the State of Nevada, was triggered by consumer complaints and follows an extensive investigation into Bank of America’s alleged deceptive practices involving its residential mortgage servicing, particularly its loan modification and foreclosure practices.

The Complaint alleges that Bank of America is:
1)Misleading consumers by promising to act upon requests for mortgage modifications within a specific period of time;
2)Misleading consumers with false assurances that their homes would not be foreclosed while their requests for modifications were pending, but sending foreclosure notices, scheduling auction dates, and even selling consumers’ homes while they waited for decisions;
3)Misrepresenting to consumers that they must be in default on their mortgages to be eligible for modifications when, in fact, current borrowers are eligible for assistance;
4)Making false promises to consumers that their modifications would be made permanent if they successfully completed trial modification periods, but then failing to convert these modifications;
5)Misleading consumers with inaccurate and deceptive reasons for denying their requests for modifications;
6)Falsely notifying consumers or credit reporting agencies that consumers are in default when they are not;
7)Misleading consumers with offers of modifications on one set of terms, but then providing them with agreements on different sets of terms, or misrepresenting that consumers have been approved for modifications.

Because of Bank of America’s false promises, many Nevada consumers continued to make mortgage payments they could not afford, running through their savings, their retirement funds or their children’s education funds. Additionally, due to Bank of America’s misleading assurances, consumers deferred short-sales and passed on other attempts to mitigate their losses. And they waited anxiously, month after month, calling Bank of America and submitting their paperwork again and again, not knowing whether or when they would lose their homes. Whatever the consumers’ particular circumstances, they all suffered the stress and frustration of being misled by Bank of America while trying to take responsible action to modify their mortgages so they could continue to make their payments and remain in their homes.

“We are holding Bank of America accountable for misleading and deceiving consumers,” said Attorney General Masto. “Nevadans who were trying desperately to save their homes were unable to get truthful information in order to make critical life decisions.”

Bank of America’s misconduct in misrepresenting its mortgage modification program was confirmed in interviews with consumers, former employees and other third parties and through review of relevant documents. Former employees describe an environment in which Bank of America failed to staff its modification functions with employees who had the necessary training, skills and experience. According to employees, the modification process was chaotic, understaffed and not oriented to customers. Employees were even reprimanded for spending too much time with individual consumers.

“Consumers turn to their banking or lending institutions for answers when faced with a life changing decision such as saving their home,” said Attorney General Masto. “Bank of America’s callous disregard for providing timely, correct information to people in their time of need is truly egregious.

Nevada homeowners who are in or are facing foreclosure are advised to seek assistance as soon as possible. Homeowners can find information concerning a HUD-approved counseling agency by calling HUD’s interactive voice system at 800.569.4287 or by visiting

Additional information on foreclosure resources can be found at

Nevada consumers can file a complaint with the Nevada Attorney General’s Office about Bank of America can send a letter with copies of any supporting documentation to the Nevada Office of the Attorney General, Consumer Response Unit, 100 N. Carson St., Carson City, NV 89701. Please visit or call the Nevada Attorney General’s hotline at 702-486-3132 for additional information.

SOURCE: Nevada Attorney General

See Also:

State of Arizona vs. Countrywide, Bank of America, et al – Office of Attorney General Terry Goddard Charges Bank of America with Mortgage Fraud



State of Nevada vs Bank of America
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8 Responses to “State of Nevada vs Bank of America – Nevada Attorney General Sues Bank of America for Deceiving Homeowners”
  1. Elenor Morgan says:

    Gee, the Attorney General is filing lawsuit after lawsuit but I still haven’t heard of anyone who has received any financial relief. We hear about money for discrimination against Countrywide dba Bank of America, money for illegal foreclosures etc but deals are made yet the consumer never receives any compensation. Where does the money go and who’s responsible for disbursing it or does the AG’s office keep it for consumer litigation? I’ve been waiting since 2008 and all I received was a check for $35.00 which was stupid and ofcourse I did not cash it. Who is really going to help us get the compensation we deserve as homeowners who were scammed?

  2. ross swetland says:

    how can i join this law suite

  3. John says:

    BofA wrote to me in a letter “you cite no claim that you are entitled to view the original Note, and we are not aware of the existence of any such authority. Accordingly, BAC declines this request…if you wish to pursue this matter, please provide such legal authority.”

    Obviously they are wrong here, anyone have the links handy as to the proper response or what should be included in my response?

    • Barb Anderson says:

      Have you sent them a request (QWR) for the Note Holder? BAC is only a servicing company. They have no right to collect a debt or to foreclose. I can send you what I have sent them, but it needs to be tailored to your circumstances and to your previous communications with B of A.

  4. terry says:

    Every lender should be sued by every AG from every state for the very same things. I dealt with GMAC and they told me I had to be 3 paynents behind before they would help me. They had the TARP money and no intention of doing any loan mods etc. I went thru all my money and my perfect credit score of 849 is now down the tubes.

  5. J Glenn Lowe says:

    What about filing charges against all of the Men in Black Dresses? (Judges) They have caused all of this by ignoring the fraud that passes under their blind faces every day for years now! Wouldn’t be a need for any of these cases if the law had been working for the people and not the Banksters. Most of the cases would be dismissed on site if anyone were actually following the law and looking at them. The fraud is so obvious in these cases that a child can see it faster than a Judge. Shame, shame, shame on all of them.

    • NEIL says:

      I agree. I personally am suing pro se in Nevada federal court relating to unlawful foreclosure practice. I can reasonably say that the judge in my particular complaint can be accused of mainipulating proceedings on behalf of the bank’s benefit in spite of precedent existing otherwise. Seems like fixed situation.

  6. Forget calling HUD/Hope for Homeowners. There’s a good chance you’ll get an LPS employee, a fine chance you’ll be asked to submit a bunch of paperwork that will later be used against you, and very little chance you’ll get a meaningful modification; it’s a scam.

    Hire an aggressive, competent, foreclosure defense lawyer. Not a non-lawyer “modification expert,” don’t try to “work with” your drunk on on corporate welfare bank. Hire a strong litigator who will fight for you like your banks lawyers have fought for them.

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